Terms and conditions

SWAR Sciences Limited

Terms and Conditions

Welcome to SWAR Sciences Limited! Please read these Terms and Conditions carefully before using our website ( www.swarsciences.com ) and purchasing any products from us.

By accessing or using our Site and purchasing products from us, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

1. General

1.1. The terms "we," "us," and "our" refer to SWAR Sciences Limited, the owner of the Site.

1.2. The terms "you" and "your" refer to the user or customer accessing our Site and purchasing products from us.

1.3. We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

2. Products

2.1. We offer a variety of ayurvedic, homoeopathic, allopathic, and health care products for sale on our website.

2.2. The descriptions and images of the products on our Site are for informational purposes only. We do not warrant that the product descriptions or other content on the Site are complete, current, or error-free. However, we guarantee that the products from only certified manufacturer and/or seller will be available through us.

2.3. Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any product without notice at any time.

3. Orders and Payments

3.1. By placing an order through our Site, you warrant that you are at least 18 years old and legally capable of entering into binding contracts.

3.2. All orders are subject to availability and confirmation of the order price.

3.3. Once you place an order, you will receive an email acknowledging the details of your order. This email is not an acceptance of your order; it is a confirmation that we have received it.

3.4. Payment for all orders must be made in full before the products are dispatched.

4. Shipping and Delivery

4.1. We aim to dispatch orders within 48 working hours (Monday through Friday) from the date of purchase, provided the item is available in our store. However, delivery times may vary depending on your location and other factors beyond our control.

4.2. We are not responsible for any delays or failures in delivery caused by events outside of our control. However, we are happy to investigate related complaints and take appropriate action deemed necessary.

4.3. Shipping costs will be calculated and displayed at checkout. The customer is responsible for any customs duties or taxes incurred upon delivery.

5. Returns and Refunds

5.1. If you change your mind and have not opened the medicinal (classed Ayurvedic, Allopathic, or Homeopathic products) products, you may return them within seven days of receiving them (please note proof of receiving and delivery date and time is required) for a refund, subject to the conditions outlined in our Return Policy. A refund will be issued once the product(s) is/are received in acceptable condition (undamaged, unused, unopened, and in original packaging) verified by our specialised team.

5.2. To initiate a return, please contact our customer service team for further instructions.

5.3. Refunds will be issued to the original payment method used for the purchase, excluding any shipping costs.

6. Disclaimer

6.1. The information provided on our Site is for general informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

6.2. We do not make any warranties or representations regarding the efficacy, accuracy, or reliability of any of the products sold on our Site.

7. Limitation of Liability

7.1. To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the products purchased from our Site.

8. Governing Law

8.1. These Terms shall be governed by and construed in accordance with the laws of England and Wales without regard to its conflict of law provisions.

9. Contact Information

9.1. If you have any questions about these Terms, please contact us at rkbhardwaj@swarsciences.com .

Thank you for choosing SWAR Sciences Limited. We hope you enjoy our products!